Rochdale-based Zen Internet has been named PC Pro’s Best Broadband Provider for the 16th consecutive year.
With an overall rating of 95%, the independentlyowned telecommunications and technology service came out on top – a world apart from the “big four” telecoms providers that have come to dominate the market.
Zen scored exceedingly high ratings for its customer support (98%), reliability (97%), speed (91%) and buy again (99%).
It also scored strongly on value (89%) with only one provider scoring ahead in this category at 91%.
Zen was also named as a Which? Recommended Broadband Provider in March 2019.
Zen’s founder and chairman Richard Tang founded the company in 1995 and still owns 100% of the business. We nterviewed him last year about his people before profit philosophy.
He said: “The purpose of the business is not to make as much money as we possibly can, no matter what the consequences.”
“Zen’s purpose of being is three fold - happy staff, happy customers, happy suppliers.”
